Reference

dewa88 Privacy Policy for Your Account

Our dewa88 Privacy Policy explains what we collect when you open an account, verify your phone, browse on mobile, or use DANA, OVO, GoPay and QRIS.

Clear data purposesWallet record contextPrivacy request path
dewa88 dewa88 Privacy Policy for Your Account
REQUEST HELP

Contact Us About Privacy Requests

A privacy question should not get lost beside a wallet status issue.

Account record Ask what account details we hold, including your phone verification status, login history and…
Wallet reference Send the date, amount and reference shown for DANA, OVO, GoPay or QRIS so…
Correction request Tell us which personal detail needs changing and why.
DATA HANDLING

See How We Protect Account Records

Our privacy process follows the way your account actually works: sign-in, phone verification, wallet selection and activity on the device you use.

Collected details

We may handle your account contact details, phone verification result, device signals, browser session data and transaction references needed to process requested account activity.

Cookies

Cookies can keep a session working between login and the mobile lobby, remember basic settings and help us identify unusual sign-in behaviour without storing your wallet password.

Account security

Phone verification and sign-in records help us check that an account request comes from the account holder before we discuss private records or change account details.

Retention

We retain account and transaction records only for the operational, security and legal purposes connected with the account, then handle deletion or restriction requests where applicable.

Device access

If you switch from a phone browser to desktop, each session may create separate device and sign-in records. Those records help us investigate access questions without changing your profile.

Policy changes

For a correction, access request or question about a revised Privacy Policy, contact us through the account support path and identify the section or record you want checked.

Search Answers About dewa88 Privacy Policy

These Privacy Policy answers focus on the account and wallet questions you are most likely to have before opening access. We keep the wording practical, including the records created by phone verification, mobile sessions and local payment references. If your situation is not covered, use the privacy contact path shown in your account and describe the specific record or request.

It covers account details, phone verification, device and browser records, cookies, payment references, retention, security handling and requests to access or correct personal data.

We use phone verification to connect an access request with the correct account before discussing private records or changing account details. Eligibility and access depend on local law.

Yes. The policy explains how DANA, OVO, GoPay and QRIS references can be matched with your account request, including status details needed to resolve a transaction question.

We may record browser type, session details and device signals connected with sign-in or mobile access. These records help investigate unusual access and keep a requested session working.

Use the support contact path shown in your account, identify the email or phone detail linked to you, and state whether you want access, correction or clarification.

Yes. Describe the incorrect detail and the change you need through the privacy contact path. We may ask you to confirm the account step before editing the record.

It applies to account and related records handled for access where local law permits. If eligibility is unclear, check local requirements before opening or using an account.